No one is protected from conflicts or interactions with authorities. Even if your business is lucky enough not to become of interest to the authorities, you will always interact with state representatives during inspections, reporting, etc. In this regard, every business owner has to spend enough time to train employees how they should interact with authorities.
As a matter of VigoLex team experience, typically, interactions between workers and authorities take place during company inspection. It is necessary to prearrange internal rules or instructions for employees’ actions prior such encounters. Such instructions can cover:
- «clean workplace» rule;
- procedure of access and storing of documents and other data storage devices during inspection;
- rules of communications with public authority representatives, etc.
Besides, security and surveillance systems should be installed in office to keep office space on record and eliminate all blind zones.
VigoLex also recommends CEOs and project leaders of the company to have a folder with excerpts from laws and bylaws that relate to the duties of inspector, company rights as the object of inspection and inspection procedure.